Please note that reservations must be paid for at the time of booking. For cancellations more than 7 days before departure a charge is made against a refund for any entrance ticket costs. For cancellations within 7 days of departure, no refund will be given. Unfortunately on occasions we are unable to operate excursions due to an insufficient number of bookings. In the event we are forced to cancel a trip, you will be notified as soon as possible and all monies paid will be refunded.